Refund policy

We want you to be completely satisfied with your purchase from our store. If you are not satisfied with your purchase, we offer a refund or exchange within 15 days of the purchase date.

To be eligible for a refund or exchange, the item must be unused and in the same condition that you received it. To initiate a refund or exchange, please contact our team on our website, or send us an email; info@drtypro.com with your order number and the reason for your return.

Refunds will be issued to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping fees are non-refundable.

If you receive a defective or damaged item, please contact us immediately so we can make it right. Please return the defective or damaged item, and we will either issue a refund or send a replacement item at no additional cost to you.

Please note that we do not accept returns or exchanges for items purchased on sale.

We reserve the right to refuse a refund or exchange if the item is not returned in its original condition or if it has been damaged or worn.

Thank you for choosing DRTYPRO. If you have any questions or concerns about our refund policy, please feel free to contact us.